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22 Diamondlease
1. What led to the implementation
of the Oracle ERP Software?
To overcome its current IT system
limitations and to cater to increased
business volume going forward,
Diamondlease (DL) decided to
implement a new software system
in 2014. With help of the Al Habtoor
Internal Audit team, DL got on board
a Project Manager to lead this critical
implementation.
2. Does the project have a
special name and when will it be
completed?
This landmark project for
Diamondlease, named
‘
DigirevL
’
based on an in-house project brand
naming contest, was kicked-off on
January 25, 2015 and is expected to
go live in Q3 of 2016.
3. What are the major benefits
of the system and how will it
improve the operations of the
Group?
Oracle E-Business Suite is the most
comprehensive suite of integrated,
global business applications that
enable organizations to make better
DIAMOND
LEASE
New Oracle ERP Software at Diamondlease
decisions, reduce costs, and increase
performance.
With hundreds of cross-industry
capabilities spanning enterprise
resource planning, customer
relationship management, and
supply chain planning. In short, it is a
process that allows any organization
to have system applications
integrated to manage and automate
business and back office functions
4. How did you overcome
challenges that came your way?
A root cause analysis for the
problems being faced in the existing
scenario was carried out based on
which DL decided to take the ERP
route rather than once again going
in for multiple applications as it did
in the past. This decision also took
into account the features of an ERP
like stability, consistency (both data
& looks), scalability, integrations etc.
The biggest challenge was that none
of the Tier 1 ERP applications had
the modules related to DL’s core
business - Car Rental & Leasing.
More than 20+ products / vendors
were engaged in the evaluation
stage, including the Top 3 ERP
vendors - Oracle, SAP & Microsoft,
apart from the popular regional ERP
application companies. Based on the
Technical, Functional, Commercial,
unique value propositions and other
generic parameters evaluated, DL
team selected the Oracle ERP &
Oracle Partner TransSys as the
implementation partner in December
2014.
5. Has the implementation been
successful?
At the starting of the Project itself,
DL identified the Process / Module
Champions from each process /
sub-process. These Champions
participated in every demo shown
by the vendors and gave their
feedbacks after each session, which
was one of the inputs for finalizing
the product / vendor. The objective
of this exercise was that these
Champions would accept the system
and its functionality, take ownership
of the system, and transfer that
learning & attitude ultimately to the
end user.
Binoy Sasidharan
Kaladi,
Project Manager
- Information Technology
gives an exclusive interview
and reveals more about the
ERP software project to our
readers…
The team at Diamondlease in charge of the project.