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32 Meet the Department
Q: You manage the day-to-day
operations of Dubai’s newest
and largest catering facility
of its kind. Tell us more about
how the recent multimillion-
dirham investment has changed
operations managment for Met
Catering?
A:
Our market share has
considerably expanded. Before
the renovation, we were able to
deliver 2,000 meals per day. With
this new investment we can reach
up to 45,000 meals per day and as
of today, we are producing 12,000
meals per day.
Q: Tell us more about the mission
and vision for the revamped
brand?
A:
We at Metropolitan Catering
understand that food is a source of
nourishment and satisfaction, but
also pleasure, health, happiness and
peace of mind for our clients. Our
customers are increasingly aware of
their food and beverage choices.
Innovation has been at the heart of
our company since the beginning.
We have been dedicated to enhance
people’s experience towards dining.
Each day we strive to make our
products tastier and healthier. This
would not be possible without
our unmatched chefs, operations
department, and dedicated team
that put their passion into everything
we cater.
At Metropolitan Catering, food
safety, quality and hygiene are
non-negotiable. Whether it is in
terms of convenience, taste, health,
appeal and aroma we are able and
committed to create appealing and
wholesome food.
We are setting new brand standards
in the catering market. The sky
is the limit now and with a great
loving inspired team and head
management behind us we hope to
stay one step ahead of the game in
the catering business and create a
niche in the MENA region.
Q: You manage over 170 staff at
the new facility. How do you keep
your team motivated?
A:
At Met Club we work as a close-
knit family, which gives us great
motivation. Open communication
also propels our success. However,
success is never owed by one, it
is shared and prospered among
all. We are always open to new
thoughts and ideas to improve the
business. Being innovative as well as
genuine in our approach motives our
employees, no matter how simple
and small the effort was taken.
Q: What’s next for Met Catering
in 2017? Do you have any plans
for further expansion of your
operations?
A:
Our objective is to excel in
catering solutions and become the
leader in the industry.
In 2017, we expect to marginally
trailblazer our brand with major
clientele. We hold a state of the art
facility to cater for more than 45,000
meals per day. Yes, we are ready
to accept the ultimate demand of
the market. Currently we are well
anchored in the local market, which
will help us grow in the future.
METROPOLITAN
CATERING
The Sawalef team brings you an
exclusive interview with Ramy
El Sayah, General Manager
at Metropolitan Catering, who
oversees a line-up of over 170
chefs, hospitality professionals
and logistics experts.